Protecting Your Information
All Bay Federal Credit Union staff and volunteers are trained to keep your personal information confidential.
We value security, and we restrict access to your personal information to employees who need the information in order to:
provide you with products or services.
exercise our rights under the law or pursuant to any agreement with you.
In order to protect your information within and outside of the Credit Union, we maintain physical, electronic, and procedural safeguards that comply with federal regulations. We secure our physical premises and maintain up-to-date security features on our online systems. Any data transmitted through our Web site is secured during transmission by our SSL (Secure Socket Layer) encryption technology.
Information Sharing in the Event of Termination of Membership
If you become an inactive member or withdraw your membership, we will continue to treat your personal information with the respect we afford every member, adhering to the policies and practices described in this notice.
Changes in Terms
This privacy pledge replaces any previous privacy notices from us. We reserve the right to revise our privacy notice as our business needs and practices change or as the law requires. If we revise our policies, we will provide our active members with copies of our new policies at that time.
Ensuring the Accuracy of Your Information
If you believe that any information we have about you is inaccurate, or if the information on your periodic account and loan statements appears incorrect to you, please call Bay Federal Credit Union. If you believe that a credit bureau has inaccurate information about you, you must contact that credit bureau.
If you have any questions, concerns, or complaints about privacy, please call 831-479-6000 or toll free 888.4BAYFED, email us at info@bayfed.com; or write to:
Bay Federal Credit Union
3333 Clares Street
Capitola, CA 95010